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Getting error while integrating atlassian on demand with google mail apps?

Gaurav
February 28, 2013

i am getting following error: "Unfortunately we are unable to locate any active Google Apps enabled hosted instances associated with your domain (niveza.in). Please contact us if you do have an active Google Apps enabled hosted instance."

i am using google email apps for 10 free users? when i am clicking on Atlassian OnDemand from google email apps i am getting above error,

i can access jira from mydomain.atlassian.net url. i want direct one click access. please help me. mail me on operations@niveza.in

2 answers

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1 vote
Answer accepted
Dave
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 28, 2013

Hi Gaurav,

If you are an admin on both OnDemand and your Google Apps domain, and the usernames are the same, when you get that error enter rel="nofollow">https://my.atlassian.com/googleAuth/domain?domainName=yourdomain.com in the browser window and it should take you to the correct page to verify your settings.

Best,

-dave

Gaurav
March 3, 2013

Thank you Dave Nicholson

0 votes
Abdoulaye Kindy Diallo
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
March 1, 2013

Please try to access this link: https://my.atlassian.com/googleAuth/domain?domainName=niveza.in and complete the setup. It should resolve the problem.

Gaurav
March 3, 2013

Thank you very much..Abdoulaye Diallo !

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