Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Getting error as STT-Approver: A selected user for this field no longer exists. Choose another user.

ronitviper
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 9, 2021

Getting an error like this while trying to create an issue ? 

I have recently migrated to jira cloud . 

1 answer

0 votes
Jack Brickey
Community Champion
March 9, 2021

I’m guessing that 1) you have a custom field called “STT-approver” and 2) there is a user listed in that filed context that is not an active user. Does this sound possible? Can you check the context of this field - admin > issues > custom fields , also check the user management area to see the status/existence of the user illustrating the problem.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events