Getting Images/Documents from a different support ticketing system into JIRA

[Dennis Santamaria]

Hi All, 

Just started working for a new employer and I am trying to get the DevOps team hooked on JIRA (FYI, we are not a current JIRA customer). 

However, there is an underlying issue that is preventing us from moving forward with the transition to JIRA. Our support team operates through a ticketing platform called Happy Fox. Happy Fox has an integration with JIRA, but it only supports text, and not attachments or images. Is there a path of least resistance for our support team to be able to send attachments or images directly to the JIRA instance for our DevOps team to review?

Thanks in advance for your responses. 

Cheer, 

Dennis