Getting Field Required even though field is not part of screen

[Jon Starbird]

I have a Custom Field that was part of the main default screen and I have since removed it however when we create an issue it is still saying the field is required.

I've gone through all the places I could think of to find where it might be but it is not listed for this screen anywhere.

Where in the database could I look and possiblly update it to properly remove the field?

Thanks,

J

[Natalie Hobson · Accepted solution]

You need to check the field configuration you are using with your field configuration scheme:

https://confluence.atlassian.com/display/JIRA/Specifying+Field+Behaviour

Although the screen dictates whether or not the field is there, the field configuration can dictate whether or not it is hidden, required, ect. :)

[Natalie Hobson]

Whatever issue types you have associated with that field configuration will require that field if you have set it to be required - regardless of whether or not you actually have it on the screen.

[Jon Starbird]

It is required there as I have it on another Screen which it does show that screen and only that screen listed for it.

[Jon Starbird]

Ok. Doesn't make sense but I can work around that. Would seem it would only be required on the Screen that it is part of.

Thanks,

J

[Natalie Hobson]

There are a lot of things you have to keep in mind with field settings - it can certainly get confusing. Glad I was able to help, and thanks for accepting my answer! :)

BTW - there is a feature request to make fields only required for certain parts of a workflow - you can view it and comment/vote for it here:

https://jira.atlassian.com/browse/JRA-5783

[Renjith Pillai]

https://confluence.atlassian.com/display/JIRA/Using+Validators+to+Make+Custom+Fields+Required+on+Transition+Screens

[Jonathan Harber]

All, I have the same problem.  The field is not showing required, but when the approver approves it, we get the error "Field is required but not showing on the screen."

[Jonathan Harber]

It does not show required in the Field Configuration Screen