Getting 404 when calling get all quick filters Rest API

[Helena Z_]

Hi, 

I'm trying to get all the quick filters from the Kanban board: https://developer.atlassian.com/cloud/jira/software/rest/api-group-board/#api-agile-1-0-board-boardid-quickfilter-get

However, I'm getting 404 when I call the API. Other APIs like getting board configurations and issues work fine. I wonder if it's because the Jira software version I'm using(v8.5.4) doesn't support this API?

Thanks.

[Bill Sheboy · Accepted solution]

Hi @Helena Z_ 

I just tried it and it worked for me.  Have you tried the same method with other board IDs or tried other board methods with the same board that returns the error?

Best regards,
Bill

[Helena Z_]

Hi Bill,

When I call APIs for getting issues or configurations (or even sprint) with the same boardID they worked fine.

[Bill Sheboy]

Well, that is curious.  You could wait a few minutes to see if it is an intermittent issue as I do not see anything on the status page for this symptom: https://status.atlassian.com/  And if it continues, ask your site admin to submit a support ticket to Atlassian here:

https://support.atlassian.com/contact/#/

Note that you need to be on a paid instance to submit to support, and I cannot tell if you are on a free or a paid license.  (I am just another customer :^)

[Helena Z_]

Okay, thanks!