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Get "Something's gone wrong" when move ticket from Backlog to sprint

Vu Thi Tuyen (tuyenvt2_TTPTNHS) December 8, 2023

Hi, I am trying move issue to sprint. I am getting an error "Somethings gone wrong refresh the page and try again".

Step: Go to project --> Backlog --> Drag and drop issue from backlog to sprint --> Show pop-up Move issues --> click Confirm

Result: show alert "Somethings gone wrong refresh the page and try again".

 

Help me!

Thank you so much.

2 answers

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bianca.lustosa
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January 2, 2024

I had the same problem, and it is permission related. Try setting the "Schedule Items" permission

Gianni Pucciani
Contributor
February 6, 2024

yes, that worked for me too, thanks!

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Vu Thi Tuyen (tuyenvt2_TTPTNHS) December 8, 2023

Please, help me!

Amy Freeman
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December 27, 2023

I am having the same issue trying to drag to current sprint or select sprint from ticket,

Vu Thi Tuyen (tuyenvt2_TTPTNHS) December 27, 2023

Hi Amy,

 

This issue is related to permission in Jira. Let's contact with your admin Jira.

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