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Get "Something's gone wrong" when move ticket from Backlog to sprint

Get "Something's gone wrong" when move ticket from Backlog to sprint

Hi, I am trying move issue to sprint. I am getting an error "Somethings gone wrong refresh the page and try again".

Step: Go to project --> Backlog --> Drag and drop issue from backlog to sprint --> Show pop-up Move issues --> click Confirm

Result: show alert "Somethings gone wrong refresh the page and try again".

Help me!

Thank you so much.

2 answers

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2 votes

Answer accepted

I had the same problem, and it is permission related. Try setting the "Schedule Items" permission

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yes, that worked for me too, thanks!

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Please, help me!

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I am having the same issue trying to drag to current sprint or select sprint from ticket,

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Hi Amy,

This issue is related to permission in Jira. Let's contact with your admin Jira.

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Like • bianca.lustosa likes this

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