Gadgets suddenly stopped working

[Steve Gigou]

Hi everybody,

I have a problem with gadgets displayed in dashboards. Today, they stopped working, and tells me the board doesn’t exist. The sprint burndown gadget displays the following error:

> Trying to combine JQL expressions without logical operator. The current JQL is '{project in ("COM", "MOB", "PUB", "TEC", "WEB")} AND {status not in ("Idée d’US", "US en standby")}'. »

Other widgets are working fine, and the board is displaying correctly. There was not any change in the JQL query, which is: project in (COM, MOB, PUB, TEC, WEB) AND status not in ("Idée d’US", "US en standby") ORDER BY Rank ASC


I tried to add parenthesis, to change visibility to include everybody, but nothing works. The board was created by me, and so is the dashboard, so visibility should not be a problem. And it was working fine until this morning.

The problem appears on:

• sprint health gadget,
• days remaining in sprint gadget,
• agile wallboard gadget,
• sprint burndown gadget.

They are configured to display the current sprint (which is open) in a standard scrum board.

Thank you in advance for your help.

EDIT: It seems that the problem also occurs in sprint reports. Graphs do not display at all here, and the error message pops.

[Steve Gigou · Accepted solution]

It looks like features are back today. A bad update, I think.

Thanks for your answers.

[Duncan Graham]

Same here. Resolved this morning.

[Tommy Wilkinson]

Same issue here I think. The filter results gadget seems to work fine, however the Calendar gadget is causing the rest of the dashboard to be unresponsive.

[Annemieke Klok]

Experiencing same issue, any insights would be highly appreciated.

[Duncan Graham]

We're experiencing this too, both with gadgets in dashboards and reports in standard boards. It just occurred overnight and there seems to be no explanation.