GC overhead limit exceeded error

[Harsha Hegde]

Iam currently using jira 5.1.2. Iam encountered with the below error when trying to restore the backup XML.

Oops - an error has occurred

System Error

A system error has occurred.

Please try submitting this problem via the Support Request Page
Otherwise, please create a support issue on our support system at http://support.atlassian.comwith the following information:
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3.attach the application server log file ( D:\jira\512 Instance 2\log\atlassian-jira.log )

Cause:
java.lang.OutOfMemoryError: GC overhead limit exceeded

Stack Trace: [hide]
java.lang.OutOfMemoryError: GC overhead limit exceeded

[Harsha Hegde · Accepted solution]

The problem is resolved after increasing the memory in registry and setenv.bat in /bin folder

[Harikanth]

Yes, it's worked. 

[Deleted user]

Hi harsha,

This article provides a good discussion of what is going on and how you can fix it:

http://www.jvmhost.com/articles/what-is-java-lang-outofmemoryerror-gc-overhead-limit-exceeded

[Deleted user]

The best place to 'play' with your JVM parameters is the setenv.sh file, located in the bin directory of your tomcat/JIRA.

[Fabio Racobaldo _Herzum_]

Hello Harsha,

Benji's suggestion is absotely right. Another suggestion is to install JAVA Melody Plugin (free plugin) that will allow you to monitor your JIRA memory so that you could perfome some tuning on that.

Regards,

Fabio

[Deleted user]

Hi Fabio,

Looks like a handy plugin. Thanks for the tip!

[Harsha Hegde]

I have changed the parameters in bin/setenv.bat file. But no luck...

We have lot of issues in the Jira instance. May be around 25,000. Is that causing the issue? If so, can i take the database dump and apply ? Is there any other better way?