Function to assign a JIRA to any state

[Lillian Shibata-Salley]

Is there any function that a project admin can move any JIRA from one state to another even if it is not a part of the workflow.

Example:

1. Open > Assign > Work > Test > Close

2. Currently the JIRA is in Test state

3. Due to whatever reason, need to have the ability for the admin to move it to whatever state - e.g., from Test to Assign

The transition all to a state is there but is there any functionality to move a JIRA to any state?

Thanks,

Lillian

[Joe Pitt]

No. There needs to be a workflow path. 

[Lillian Shibata-Salley]

Oh that's unfortunate... On a system I worked on, there was a "Any State" State where admins can move a JIRA to any....

Ok thanks for your quick response!

Lillian

[Joe Pitt]

The JIRA admin can setup a workflow that allows that, but it has to be setup that way. Often the transition is protected so only project admins or jira admins can execute it. 

[Lillian Shibata-Salley]

My workflow is huge so I didn't want to create tonnes of transitions to accommodate that ... Or is there something I'm missing? Is there an easy way to set this up?

[Nic Brough -Adaptavist-]

No.  You have to have transitions to enable status change.  It is not a "field", it is an indicator of the position and path through the workflow.  You can only change it with transitions.

[Lillian Shibata-Salley]

Dang... Yes understand - in the system I used to use, it was actually a Transition called 
"Any State" where us admins can select the state we wanted to move the ticket to. Thanks for the confirmation. Much appreciated.