Free plan: How to allow a single user to edit/delete issues

[Jan]

I’m an admin of a Jira organization that initially used a Premium trial and has now been downgraded to the Free plan.

During the Premium phase, we managed permissions via permission schemes. Now, on the Free plan, I can no longer manage permissions, but I still need one specific user to be able to edit and delete issues.

From what I understand:

• Permission schemes are not configurable on the Free plan.

The only way I can think of is to grant broader rights or to be making the user a project admin or org/site admin, which feels too powerful for this use case. Is there another way?

[Christos Markoulatos]

Hi @Jan 

On the Jira Free plan you can’t change permission schemes at all, so it’s not possible to give a single user edit/delete permissions without also giving them broader admin access, the only real options are to make them a project admin (which is the only role that inherits the required edit/delete permissions on Free plans), make them a site admin (even more powerful), or and only for delete operations, use a manual‑trigger automation, but even that can only be executed by site admins, meaning it still doesn’t solve the single normal user requirement. In short, Jira Free doesn’t support granular permissions, and upgrading to a paid plan is the only way to customize these rights.

Unfortunately there no workaround that i know of!

[Ollie Guan]

Hi @Jan ,

On the Free plan, if you don’t want to upgrade but want only one user to edit/delete issues:

• You can’t configure permission schemes (no permission UI on Free).

• You only have:

  • Site/organization admin

  • Project admin

  • Any old, preserved permission scheme (not editable).

So the simplest non-upgrade solution is to make that user a project admin (or site admin) so they can edit/delete issues.

This gives them broader access than just edit/delete, but there is no more fine‑grained option on the Free plan.

[Rebekka Heilmann _viadee_]

Hi @Jan 

If i interpret this article correctly...: Permissions limitations in Free Jira sites | Atlassian Support

If you downgrade from a paid version of Jira or migrating from Jira Data Center to a Free Jira Cloud site, your existing permissions schemes, space roles, and work item security schemes will be preserved but can’t be edited.

The only way to make changes to them is to upgrade to Standard, Premium, or Enterprise versions of Jira.

So:

1. Start another free Trial (Standard or Premium)
2. Create a group "delete-permission" (or whatever you want to call it)
3. Add that group to the Permission schemes of the projects OR add that single user, but the group gives you more flexibility. Remove any Space role etc. from the permission that you don't want
4. Make sure all Spaces have that scheme
5. Downgrade to free

Schemes and Permissions should be preserved and therefore anyone in the delete-permission group -and only them- should be able to delete issues.

Not tried myself but that'd be my approach.