I am wondering if there is a free option for handling requests (without service desk). We currently use JIRA Cloud. We would like to have a link that other teams can go to without sending them to our specific JIRA Project to create tickets there. We would like this to be a scalable solution that we can roll out to other teams in our organization. Issue collector doesn't quite fit our needs from what we can see.
Can you elaborate on the problem you are trying to solve?
Why is it a problem for other teams to go directly to your Jira project to create issues?
How is Issue Collector an inadequate solution?
If we have a better understanding of the problem to be solved and why the available solution is insufficient, we will be better able to make informed suggestions.
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