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Forwarding emails from Outlook to create Jira issues within specific projects

Derek Crawford
Contributor
February 27, 2023

I am looking to see if it is possible to forward an email from Outlook to Jira and create an issue(card) within a specific project.  I know this can be done using Service Management but how about projects in Jira software.  On Jira cloud.  Thanks all!

1 answer

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Britta Neugebauer _yasoon_
Community Champion
February 27, 2023

Hi there @Derek Crawford ,

thank you for your question! Depending on your use case, you can do this with a third-party app. There are a few available on the Atlassian Marketplace: Search results email | Atlassian Marketplace 

You can start a free 30-day-trial and many of them are free for up to 10 users.

I work for yasoon, the company developing Microsoft 365 for Jira (that is why I like to recommend the app 😊). With the app, you can create new Jira issues in Outlook (yasoon.com) and even work with your Outlook emails in your Jira issues. 

If you want to learn more, you can book a demo here: Meet Microsoft 365 for Jira (office365.com)

So far. Happy Monday!
Britta

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