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Formatting not displaying in notification emails. Test emails are showing formatting.

Zeroocool
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April 14, 2017

I'm trialing Jira and I've been unable to determine why suddendly after deleting and re-adding a flurry of test projects.

Outgoing emails suddenly stopped carrying formatting when they previously did.

Sending a test email from the notifications menu within the project settings menu does yield a properly formatted email. 

Have you seen a Jira Email without formatting? Not. Pretty. Any thoughts?

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Zeroocool
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 14, 2017

Jira Administration -> System -> Default User Preferences

Edit 'Default outgoing email format' to say HTML

I don't know when this would have been changed by me by accident to 'text', but it did whoops!



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