For service desk request, I want to be able to to automatically select checkbox options

[Charlie Bolante]

For service desk request, I want to be able to to automatically select checkbox options if certain text box fields are filled in with a value. If the textbox is cleared or the value is None, I was to unselect that specific option.

For example:

I have checkbox with option value Box1, Box2, Box3

I have 3 multi-line textbox TextBox1, TextBox2, TextBox3

If user fills in text in TextBox2, the Box2 option on the checkbox is automatically selected. If TextBox3 is filled next, then the checkbox will have Box2 and Box3 selected.

If the user clears the text in Textbox2. then the checkbox option Box2 will unselected and only Box3 will be select.

I was thinking of using scriptrunner behaviours for this, but have been unsuccessful at writing the server-side script that would accomplish this.

[Petter Gonçalves]

Hello Charlie,

Maybe the Add-on Automation for JIRA can help you to achieve this functionality:

- Automation Lite for JIRA

Additionally, check the documentation below to know how you can reference custom field options with Smart values (JSON):

- Smart Values for JIRA Automation

Let us know if this information is useful.