Find out who deleted stories JIRA Online

[Pat Berry]

Hi,

I was wondering if there was a way to find out who deleted stories within our project with the online version of JIRA.

I understand there is no real easy way to this from what I have been able to find on the forums, please please correct me if I'm wrong.

Where is the log file kept for the online version of JIRA?

Cheers,

Pat

[Nic Brough -Adaptavist- · Accepted solution]

There is an audit log which includes deletes under the admin section.

[Pat Berry]

Thanks.

l didn't see that before. It doesn't seem to go back far enough, do you know if there is a way to get to the older togs?

[Nic Brough -Adaptavist-]

No, once the logs are too old, they're gone.

[Pat Berry]

Thanks for that.

I will try and export the log, which I'm having trouble with, but is not pertinent to this question.

Thanks for all your help.

[Joe Pitt]

Do not delete issues. When you delete it is GONE. Hardly a week goes by without someone wanting to restore an issue. Deleting issues will come back and bite you when it is the most inconvenient. I suggest closing with a resolution value of Deleted anything you want to delete. I implement a special transition only the project lead can execute and it requires filling in a reason field from a select list (such as entered in error, OBE, Duplicate, Other) and explanation text.

Missing issue numbers will eventually cause a question about what it was and why was it deleted even if it was done properly. Missing data always brings in the question of people hiding something that may have looked bad.

The only viable way to restore an issue is to create a new instance of JIRA and restore a backup that has the issues. Then export them to a csv file and import them to your production instance. You will lose the history.