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Filter not working on issues

Lydia Martínez
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July 15, 2021

I am trying to use sprint filter on issues list, if I select a sprint closed no issues are showed.

Captura de pantalla 2021-07-15 145440.png

2 answers

0 votes
Trudy Claspill
Community Champion
July 15, 2021

Hello @Lydia Martínez 

Welcome to the community.

I see for your filter you appear to have specified a project (Sinfiny) and a sprint (JUNIO).

Can you provide a screen image for an issue in that project that has been assigned to that sprint?

Lydia Martínez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 15, 2021

I cannot send you a picture due to all issues from sprint JUNIO are not visible since y closed the sprint.

Trudy Claspill
Community Champion
July 16, 2021

You can go to the Reports section for the board that contains the sprint and bring up the Sprint Report for that sprint. From there you can see the list of issue in the sprint and click on one to open it up.  And then you can search for the issue by issue key and get a screen image.

Reviewing that report will also provide additional evidence that there actually are issues in that sprint.

Screen Shot 2021-07-16 at 8.18.52 AM.png

Screen Shot 2021-07-16 at 8.20.29 AM.png

0 votes
G subramanyam
Community Champion
July 15, 2021

Hi @Lydia Martínez welcome to the Atlassian community.

Please try clearing all the filters and check. If you are able to see the issue types, then proceed with filter column by column to identify which column and type isn't working.

As you weren't able to provide the screenshot, I would suggest you to check with internal Jira admin to resolve.

Stay safe and stay healthy.

 

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