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Filter counts gadget cannot change icon in "Show the count as"

Tony To
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February 11, 2026

I am using "Filter Counts" gadget on Jira Dashboard.
When editing in "Build custom count", there is a checkbox to "Show the count as warning/ caution/success when it is equal to or above X".

image.png

But when changing from warning to caution/success, the selection does not actually register and closes the pop-up window without saving the changes.

Attempting to edit again will result in the pop-up window bug.
 image.png

1 answer

0 votes
Marc -Devoteam-
Community Champion
February 11, 2026

Hi @Tony To 

I noticed this as well, but it seems you first have to change the value in field "above"

Tony To
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 11, 2026

I tried to check the box and change the value in the field from "undefined" to "1" first, but the same bug appears when I then select "success" or select "below".

image.png

Marc -Devoteam-
Community Champion
February 12, 2026

Hi @Tony To 

Raise an issue on the topic at Atlassian Support, as it might be a bug.

Here on the public community form we don't have access to instances , log or code.

We are users of the product like you.

Like Tony To likes this

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