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Fields are showing up twice while creating a new issue

Rishab Dey
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December 20, 2024

This is a company managed project and while creating any issue we can see the below fields appearing multiple times - 
JIRA duplicate image 1.jpgJIRA duplicate image 2.jpg

2 answers

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1 vote
Trudy P Claspill
Community Champion
December 20, 2024

Hello @Rishab Dey 

Welcome to the Atlassian community.

I recommend that you contact Atlassian support directly about this:

https://support.atlassian.com/contact/#/

Two days ago another user posted in the community about the same issue.

https://community.atlassian.com/t5/Jira-questions/All-standard-fields-for-Create-issue-modal-duplicated/qaq-p/289892

0 votes
Ashish Bijlwan
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December 20, 2024

Hi @Rishab Dey 

Welcome to the Atlassian Community!

Sometimes, browser cache issues can cause display problems. Please clear your browser cache or use a different browser to see if the issue persists.

 

Thank you,
Ashish

Rishab Dey
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I'm New Here
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December 20, 2024

Thank you for your input, but that did not solve the issue.
Also, I am getting this only for "Company managed project". For "Team managed project" it is showing up once as expected. 

Ashish Bijlwan
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December 20, 2024

Check if same field is created as Custom field and added in Company Managed project context.

 

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