Field setup (Service Desk)

[John Wood]

Hi,

We have a CSV file with the following columns (2nd line = example data):

Owner, Platform, Servers, Service Manager

AD Name, Staging, server1, AD Name

There are far too many rows to manually input (and importantly far too difficult to upkeep it if it was manual). 

What is the best way to setup the fields in the first instance, and secondly how do we keep it updated?

I was wondering, given that Confluence can pull from Jira, is it possible the other way round?  Can we create a table in confluence which Jira can then pull data from?  If we can, can it be "live" (ie if the table is updated, it will auto-update in Jira, for example if the owner leaves and is replaced by someone else).

If that isnt possible, how else can this be managed?  Getting add-ons isnt a problem if needed.