Field is required only on Edit screen but not configured as required anywhere

[Lucy Antonyan]

Hi everyone,

I’m facing an issue in Jira when editing an issue, one specific field is marked as required and prevents saving if empty but it should not be required, as I did not configure it to be mandatory. This happens only on the Edit screen.

What I’ve checked so far the field configuration scheme, status properties, validators on transitions, and even ScriptRunner Behaviours.

What other configurations or apps could make a field required only during edit?

Any suggestions on where else to check would be appreciated.

[David Shahbazyan · Accepted solution]

Hi @Lucy Antonyan  jan,

If you’ve already checked all the mentioned versions, then only one possibility remains: the mentioned field depends on another field. This means that when a certain field is selected, your field becomes required. This could be coming from Dynamic Forms → Field Visibility settings.

[Lucy Antonyan]

Dear @David Shahbazyan thanks a lot. I tried this, and it worked.

[Fabio Racobaldo _Catworkx_]

Hi @Lucy Antonyan and welcome,

are you talking about cloud or data center version?

Btw, if field is mandatory just on edit screen (and not in creation), it means that probably there is a scriptrunner behaviour that acts on it.

Please check.

Fabio

[Lucy Antonyan]

Dear @Fabio Racobaldo _Catworkx_, thank you for your answer. I mentioned that it’s not from ScriptRunner—it was related to Dynamic Forms.