Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Fatal error during import: Cannot invoke "com.atlassian.jira.issue.Issue.getIssueType()"

uma.bhujbal
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 19, 2024

Hi All, 

 

I am getting below error for csf import.

 

 

Fatal error during import: Cannot invoke "com.atlassian.jira.issue.Issue.getIssueType()" because "issue" is null

 

my CSF file looks like below. I am trying sample import only but still its giving me error.

 

Summary, Assignee, Reporter, Issue Type, Description, Priority "Test issue", abc.def@Hansencx.com, abc.def@Hansencx.com, Task, "Test Task",

 

email id in actual i am using correct one. Can someone help me for this please.

1 answer

0 votes
Henning Stoll
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 20, 2024

Hello uma,

the cause for this is a Validator/condition set on workflow for Create transition which  resulted in holding creation of Issue. Now in order to fix this you can either

  • pass the input for desired fields in a CSV file as per the recommended setup in the validator or condition
  • remove them from transition.

I hope this helps.

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events