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Failiing to log in

Winstone Chisenga
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April 29, 2026

After the upgrade on Jira, I have been logged out of the jira group, justs gets redirect and can not log into the account 

1 answer

0 votes
Trudy Claspill
Community Champion
April 29, 2026

Hello @Winstone Chisenga 

Welcome to the Atlassian community.

To what upgrade are you referring? 

Have you reported this issue to the administrators of the Jira system you are accessing?

Do you know if any other users of the same Jira system are experiencing the same issue?

Have you tried any of the following?

  1. Retrying with a different browser application
  2. Retrying with a private browser window
  3. Retrying after clearing your browser cache

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