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Failed authentication for MCP Server

Sahil Kumar
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August 22, 2025

I want to integrate mcp server with Atlassian so that I can use it with copilot to update JIRA But whenever I am redirected to oath and I approve it it tells me that I do'nt have JIRA and confluence. But I have my companies JIRA as well as confluence and also I have logged into atlassian with my company mail id. This is the error I am getting. Please help. I just want to know if I can integrate mcp server for my companies JIRA and confluence because they have different domains as well as cloud servers.

This app requires access to a Jira & Confluence & Compass & User identity site which you don’t have or don’t have the permission to access.

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Marc - Devoteam
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August 22, 2025

Hi @Sahil Kumar 

Welcome to the community.

MCP only works with a Jira Cloud instance, not with DC

https://support.atlassian.com/rovo/docs/getting-started-with-the-atlassian-remote-mcp-server/ 

Sahil Kumar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 22, 2025

Hi @Marc - Devoteam 

Can you please provide a solution for this then? Or is it that we can never integrate MCP for companies purpose? We will have to create a new MCP Server according to our needs then, right?

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