I'm running the External Importer using CSV. We are migrating Jira projects from one domain into another domain. 80% of the tickets fail to get created with the following error:
We have no Regex validators on the Create transition.
Hi, @Kira McCoan. The community has tons of posts like this one.
Unfortunately, many things can go wrong, but frequently, the issues are caused by a mismatch between the source and destination systems.
For example:
If you've already seen this guide from Atlassian (there's a section for using the CSV method at the bottom of the page) and you're confident you've done everything correctly, I'd open a support ticket with Atlassian.
That's not much help. Sorry. But hopefully, it gets you pointed in the right direction.
-dave
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