Export ticket data to word and attach the export data to another ticket.

[k venkat prasad]

When ticket is Resolved in one project then a new ticket is been created in another project with same data and export file to word of resolved tickets to be attached to the new created ticket.
we are able to create the ticket in another project with automation.
Is there any possibility to export file and attach in ticket Any groovy script or by Automation.

[Aron Gombas _Midori_]

Not with a Word file, but with a PDF file, you can solve it.

You should create an automation rule with:

• trigger: a JQL that collects the issues to capture in the PDF
• action: "Attach PDF" (provided by the Better PDF Automation app)

See: https://www.midori-global.com/products/better-pdf-automation-for-jira/data-center/documentation/

(Discl. this solution relies on app developed by our team.)