Export the file in JIRA assignee name (imran.Ahmed) encrypted is coming

[imran.ahmed]

While exporting from the JIRA, assignee name is coming encrypted. Only my username (imran.ahmed) and even original estimate hours also showing blank. Please help me to get to fix those issue.

[Angélica Luz]

Hello @imran.ahmed,

Welcome to Atlassian Community!

When exporting issues in Jira Cloud, since the usernames were removed due to GDPR, it may show the users' ID.

This issue was reported as a bug because since it shows the ID, it's not possible to identify who is the reporter/assignee:

• CSV export contains username for user picker field like reporter and assignee fields

Please, click on "This affects my team" and also watch to receive future updates.

For more details about the usernames, please check the documentation below:

• Say goodbye to usernames in Atlassian Cloud
• Changes to usernames in Jira Cloud

Regarding your username and the original estimate, are both showing blank? I didn’t understand if your username or only the estimate is showing blank. If possible, send us a screenshot of how it's showing.

Regards,
Angélica