Expired free premium subscription

[Olaoluwa Saliu]

I have been using the free premium subscription and it about to expire. Will I be downgraded automatically to standard package and will I loss all the project work I have on jira.

Thank you

[Hans Polder · Accepted solution]

@Olaoluwa Saliu ,

You will be downgraded automatically, to the Free subscription if you're under 10 users. You'll simply lose some of the functionality that is Premium-only, like Plans (Advanced Roadmaps). 

If you were using/paying for Standard before, you would be downgraded to Standard. How many users does your environment have?

[Olaoluwa Saliu]

8 members 

[Olaoluwa Saliu]

Will I loss all the project work I have on jira.

[Hans Polder]

No, you should be able to keep most of the work that you created.

If you look at the different tiers (https://www.atlassian.com/software/jira/pricing), you can see:

• There is no AI in Free (so you will lose that)
• There is no guaranteed uptime of your environment (but that doesn't mean you'll lose work)
• There is only support via the community, not via Atlassian Support
• There is no 'Advanced Roadmaps'/Plans in Free or Standard
• There are significantly fewer 'automations' that can be triggered each month
• And more.

But still, regular tickets, comments, boards, filters and dashboards likely will remain fully unchanged from what you're seeing right now, regardless of using Premium or Free/Standard.

[Olaoluwa Saliu]

Thank you