Excel file security export

[Benjamin Blanc]

This question is in reference to Atlassian Documentation: Exporting Search Results to Microsoft Excel

Hello,

When exporting a excel format list from our JIRA plateform, we face a security problem.

The file is blocked because it is considered as a threat from our machine.

The file generated by the JIRA server with the excel format is not recognize as a correct excel format by the laptop of the company.

After investigating, it seems to come from JIRA.

Any ideas on how to generate a valide excel file from our JIRA plateform ?

We are on JIRA 6.3.15

Thanks for your helps,

[Nic Brough -Adaptavist- · Accepted solution]

The exports are valid xml that say "I'm a spreadsheet", and they work fine in Excel normally.  If they're failing for you, then there's two basic problems it could be - you've customised it and broken it in JIRA, or Excel is broken.

There is a known bug in Excel at the moment - you need to disable the security validation or it opens a blank file (The bug is that it doesn't bother to tell the user why it's malfunctioning, not that it can't open the files)

[Benjamin Blanc]

Hello,

Thanks for the super fast reply.

We are using Office 365 and after asking my colleagues I don't remember customizing this part of JIRA.

Could you tell me where to find this customizing point in order to control it ?

Regards,

Benjamin

[Nic Brough -Adaptavist-]

Ah, it won't be the customisation if your'e on 365.  It's Excel that's broken.  You need to disable the internet security thing.

[Benjamin Blanc]

Ok, thanks for the help.