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Excel Export problem

Per Krause-Kjær
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 10, 2024

When exporting Jira items I have previously got the names for Assignee, Reporter and Creator. Now I instead get and an their ID's. How can I get the names?

 

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2 answers

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0 votes
Aron Gombas _Midori_
Community Champion
December 11, 2024

Use the Better Excel Exporter app.

It exports user display names, not the IDs, for all fields that have user(s) as value:

jira-excel-export-issues-all-fields.png

(Discl. it is a paid and supported app developed by our team. Free for 10 users!)

0 votes
Marc -Devoteam-
Community Champion
December 10, 2024

Hi @Per Krause-Kjær 

Welcome to the community.

This change is quite old already, It is because of GDPR rules.

You can see more information on why this changed on this page, and how this impacted Jira on this page.