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Excel Connector for JIRA plugin error when login to JIRA

Sa Qiao
Sa Qiao
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April 14, 2014

I have a problem when using Excel Connector for JIRA plugin.

After completing the installation, when I log in, Excel displays the following error message:

2014/4/15 15:06:15 Connecting to JIRA at http://***.com as*** .
2014/4/15 15:06:20 Connected to JIRA successfully.
2014/4/15 15:06:22 ERROR: Object reference not set to an instance of an object.
2014/4/15 15:06:22    at Excel2JIRA.ExcelPopulator.RefreshSheetNew()
   at Excel2JIRA.RefreshWindow.RefreshWindow_Shown(Object sender, EventArgs e)

I've tested two JIRA instances, and try to use Excel2007 and Excel2010, it always appears above error.

I have installed VSTOR 4 and set Accept remote API calls to ON, is there any clues to resolve my problem?

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Łukasz Sadowski
Łukasz Sadowski
April 16, 2014

Did you generate Excel sheet from JIRA and open it before login?

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Sa Qiao
Sa Qiao
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April 22, 2014

Hi Lukasz,

Follow your tips, it worked. Thanks!

QiaoSa

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Dinesh
Dinesh
May 16, 2019

"object reference set to an instance an object error" is coming in excel connector sheet but issues are uploading in jira , Issue keys are not coming in sheet as per below screen shot, can anyone can provide solution for this.

Excel Connector 3.6.2 version.PNG

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