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Error while creating Team in JIRA

Deleted user December 28, 2018

After setting the necessary fields in the Create Team section of JIRA, I get the following error upon finishing:

 

"Error!

There was a SQL exception thrown by the Active

Objects library: Database: - name:PostgreSQL -

version:9.5.10 - minor version: 5 - major version:9

Driver: - name:PostgreSQL Native Driver - 

version:postgresql.util.PSQLException: ERROR:

duplicate key value violates unique constraint 

"TEAM_V2_pkey" Detail: Key ("ID")=(4) already

exists."

 

The team doesn't exist.  What could be wrong?

1 answer

0 votes
Stephen Sifers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 31, 2018

Hello Bryan and welcome to the Community!

The issue you’re reporting is a database issue and will need to be resolved by support. Your onsite DBA will also need to be involved as some of the work to resolve this will require database access.

I have created a support request on your behalf and you should be receiving an email from support shortly.

Regards,
Stephen Sifers

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