Error when create project automation

[Dung Phan Thùy]

I have created new automation rule for my project but when I turn it on, there's an error like this. I also checked project permission but still not work.

Please help me with this case.

Thanks in advance

[Jorden Van Bogaert]

Hi @Dung Phan Thùy 

Are you sure that the automation rule is only returning values for your project? If the rule is able to also fetch other project's issues, then you need to have permissions in those projects as well (or the rule actor, the person configured to run the rule as).

In that case you have two options:

1. Make sure you have the necessary permission in each project that may be affected by the rule
2. Make the rule more specific to your project

I'd have to see the rest of the rule configuration to be sure what's actually going on, but based on the error message, I think this may be it.

Kind regards
Jorden