Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Error when converting task to sub-task

Julia Cameron
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 22, 2019

Whenever I try and convert a task to a sub-task of a different task (of the same type as the first in this case) I simply get an "Opps - an error has occured".

Does anyone know what is causing the problem?

Looking at the get help page the following is in the log. Cannot fit the entire log in here.

 

com.atlassian.greenhopper.manager.lexorank.LexoRankIntegrityException: Expected exactly 2 rows; the maximum marker row and the lowest ranked row for rank field[id=10005]

 

1 answer

1 accepted

0 votes
Answer accepted
Julia Cameron
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 22, 2019

After the same error occurred when deleting a task I searched for that error and came across this potential fix.

Several actions such as issue ranking, move, export are failing 

Following the suggestions in that page has fixed the conversion error that we were having.

Suggest an answer

Log in or Sign up to answer