The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Error when changing mail account in JIRA

Joan Jaume
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 2, 2019

Our company has a new domain for mails accounts. All the users have changed the new mails accounts in manage-profile/email, but only two users have a problem when try to change the new account mail.

Wow! Something has gone wrong

We were unable to save your email change. Retry.

 

Anyone has any idea?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
elenushhh
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
July 4, 2019

Hello @Joan Jaume 

If you are an administrator, go to Administration/site settings/site access and verify the section "WHO CAN JOIN YOUR SITE" you will find there 3 options. 

 

email.png

TAGS
AUG Leaders

Atlassian Community Events