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Error when Creating Sub-Task in Automation

Michelle Campbell
October 25, 2024

I have a simple automation that creates sub-tasks when an issue is created.  When I create an issue, I get an error saying:

Some sub-tasks could not be created:

1: Parent issue ID: '234552' / Key: 'MENG-9' can not be sub-task. (issuetype), 2: Parent issue ID: '234552' / Key: 'MENG-9' can not be sub-task. (issuetype)

But the sub-tasks do get created.  Just would prefer not to get the error.  The parent is an issue and the sub-task is actually a sub-task.  Any thoughts?1.png2-pic.png

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2 votes
Manoj Kumar Gangwar
Community Champion
October 25, 2024

Hi @Michelle Campbell you should add one condition after issue created. If issue type not one of sub task issue type. Currently, it is checking all the issue types including sub-task so you may receive error. 

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