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Error trying to create account

Jonathas Hortense
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August 31, 2026

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: 2ce80ee242f74ef980f5999e0e284aad)

3 answers

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3 votes
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Jonathas Hortense
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 31, 2026

This was happening when I tried to create a Jira account directly.
But I found a workaround, I created a Trello account first and then, once I'm in, I created the Jira account.

1 vote
Arkadiusz Wroblewski
Community Champion
August 31, 2026

Hello @Jonathas Hortense 

I see a lot of these today, so probably best solution will be wait a little.

Best,

Arek 🤠 

0 votes
Lalithesh
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August 31, 2026

Hi @Jonathas Hortense 

Welcome to the Atlassian Community!

There are several users reporting the same issue. This appears to be an issue on Atlassian's side

Please try again after some time or use a different browser/incognito mode. If the issue persists, contact Atlassian Support using the link in the error message

Cheers!

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