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Error trying to Add Issues to Board

Ryan June 4, 2024

We keep getting an error when trying to add new issues to our Jira board:

No matter which user or how many refreshes this persists. Any ideas / options?

 

6-4-2024 10-56-54 AM.png

3 answers

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Ryan June 6, 2024

Thanks Mohanraj, we have "Schedule Issue" allowed for Admin and All Logged in Users.

 

Any other ideas?  All users and Admin are unable to create issues on this board.

Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 10, 2024

Hello, Good day. Web browser HAR logs should help us find the cause.

Ryan June 11, 2024

Thanks for the help, this is all new to me. I learned how to capture the HAR log, please find it below:

WeTransfer HAR log 

Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 11, 2024

Thanks, noticed the following logs from my end.

"assignee":"Field 'assignee' cannot be set. It is not on the appropriate screen, or unknown.

 

Try to add the assignee user while creating the user and check the status. 

Ryan June 12, 2024

Yes!  Got it!  :)

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Ryan June 6, 2024

<duplicate>

 

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Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 5, 2024

Hello, Good day. Please make sure you have "Schedule issue" permission on this project. Thanks

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