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Error rendering 'com.atlassian.jira.jira-view-issue-plugin:attachmentmodule'. Please contact your JI

Ramakrishna Dasari
Ramakrishna Dasari March 26, 2024 edited

Hello there,

Getting below error.

Error rendering 'com.atlassian.jira.jira-view-issue-plugin:attachmentmodule'. Please contact your JIRA administrators.

 

Regards,

Ramakrishna

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2 answers

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Answer accepted
Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Champion
March 27, 2024

Hi @Ramakrishna Dasari ,

there is no screenshot. Please share it so that we can support you on that.

Fabio

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Ramakrishna Dasari
Ramakrishna Dasari March 27, 2024 edited

Thanks for the @Fabio Racobaldo _Herzum_ 

The Login Issue has been resolved, but i have other issue if you can check the screenshot and  help on that.

Please find the screenshot.

 

Regards,

RamakrishnaAttachment error.PNG

Like • Fabio Racobaldo _Herzum_ likes this
Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Champion
March 27, 2024

Hi @Ramakrishna Dasari ,

first of all try to clean your plugin cache and restart your instance (https://confluence.atlassian.com/jirakb/how-to-clear-jira-s-plugin-cache-1157468195.html). If it doesn't fix your issue try the following troubleshooting article https://confluence.atlassian.com/jirakb/jira-server-throws-attachmentmodule-error-in-the-issue-view-screen-376832117.html

Hope this helps,

Fabio

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Ramakrishna Dasari
Ramakrishna Dasari March 27, 2024

Thanks @Fabio Racobaldo _Herzum_ 

Will restart the Jira services and will update you.

 

Regards,

Ramakrishna 

Like • Fabio Racobaldo _Herzum_ likes this
Ramakrishna Dasari
Ramakrishna Dasari March 27, 2024

Hello @Fabio Racobaldo _Herzum_ 

We stopped the Jira services and removed all the plugin cache and restarted the Jira again, but the attachments issue still persist.

And we have all the system permissions for all the folders.

And also saw this article 

(https://confluence.atlassian.com/jirakb/error-rendering-com-atlassian-jira-jira-view-issue-plugin-attachmentmodule-please-contact-your-jira-administrators-826873537.html ) as well and in jpm.xml file the workaround property is alreadyjpm1.JPG exist.

Please suggest what can be the next step.

 

Regards,

Ramakrishna

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Champion
March 27, 2024

Please could you check the error log in the atlassian-jira.log file within JIRA_HOME/logs folder?

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Ramakrishna Dasari
Ramakrishna Dasari March 27, 2024

Sure will check the log files and will provide you.

Like
Ramakrishna Dasari
Ramakrishna Dasari March 27, 2024

Hello @Fabio Racobaldo _Herzum_ 

Please check the added log files and help me to find the error.

 

Regards,

Ramakrishna

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Champion
March 27, 2024

Hi @Ramakrishna Dasari ,

please could you provide information about JIRA and Oracle version?

Probably oravle dbms version is not compatible with that JIRA version.

Fabio

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Ramakrishna Dasari
Ramakrishna Dasari March 27, 2024

Hello @Fabio Racobaldo _Herzum_ 

Jira Versions is 8.5.5 (Server)

Db details please find the screenshot.

 

Regards,

RamakrishnaDB Details.JPG

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Ramakrishna Dasari
Ramakrishna Dasari March 27, 2024

Hello  @Fabio Racobaldo _Herzum_ 

 

Issue has been fixed, by changing all ownership permission to manage the Jira instance in the server.

Server team provided all full ownership permissions for all folders and then it was fixed automatically.

 

Thanks for your inputs on this.

Regards,

Ramakrishna

Like • Fabio Racobaldo _Herzum_ likes this
Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Champion
March 28, 2024

I'm happy that you fixed your issue 

Like
Ramakrishna Dasari
Ramakrishna Dasari March 28, 2024

Thanks @Fabio Racobaldo _Herzum_ for your assistance on this.

Have a good day!!

 

Regards,

Ramakrishna

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Ramakrishna Dasari
Ramakrishna Dasari March 27, 2024

Hello @Fabio Racobaldo _Herzum_ 

 

Please check the below last recorded log files and help me to find the error.

 

2024-03-27 08:00:39,510-0400 JIRA-INFORM-Thread-4 ERROR anonymous 366x331x1 q15z97 49.206.116.163,192.230.125.16 /secure/AjaxIssueAction.jspa [c.a.j.p.inform.performance.MeasurementWorkerFactory] Exception occured
java.lang.ArrayIndexOutOfBoundsException: 22
at oracle.jdbc.driver.T4CNumberAccessor.unmarshalOneRow(T4CNumberAccessor.java:193)
at oracle.jdbc.driver.T4C8Oall.readRXD(T4C8Oall.java:683)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:337)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:191)
at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:523)
at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:207)
at oracle.jdbc.driver.T4CPreparedStatement.executeForRows(T4CPreparedStatement.java:1010)
at oracle.jdbc.driver.OraclePreparedStatement.executeForRowsWithTimeout(OraclePreparedStatement.java:10096)
at oracle.jdbc.driver.OraclePreparedStatement.executeBatch(OraclePreparedStatement.java:10200)
at oracle.jdbc.driver.OracleStatementWrapper.executeBatch(OracleStatementWrapper.java:216)
at org.apache.commons.dbcp2.DelegatingStatement.executeBatch(DelegatingStatement.java:345)
at org.apache.commons.dbcp2.DelegatingStatement.executeBatch(DelegatingStatement.java:345)
at com.atlassian.jira.ofbiz.sql.StatementWrapper.executeBatch(StatementWrapper.java:154)
at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.lambda$executeBatch$17(DiagnosticPreparedStatement.java:137)
at com.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabaseDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.java:69)
at com.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:55)
at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeBatch(DiagnosticPreparedStatement.java:137)
at com.querydsl.sql.dml.SQLInsertClause.executeWithKeys(SQLInsertClause.java:386)
at com.querydsl.sql.dml.SQLInsertClause.executeWithKeys(SQLInsertClause.java:239)
at com.querydsl.sql.dml.SQLInsertClause.executeWithKeys(SQLInsertClause.java:229)
at com.atlassian.jira.plugins.inform.events.managers.EventManagerImpl.saveParameters(EventManagerImpl.java:144)
at com.atlassian.jira.plugins.inform.events.managers.EventManagerImpl.lambda$add$2(EventManagerImpl.java:89)
at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.lambda$execute$0(DatabaseAccessorImpl.java:69)
at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.executeInternal(DefaultTransactionalExecutor.java:87)
at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.lambda$execute$0(DefaultTransactionalExecutor.java:43)
at com.atlassian.jira.database.DatabaseAccessorImpl.runInManagedTransaction(DatabaseAccessorImpl.java:131)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy402.runInManagedTransaction(Unknown Source)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:131)
at com.sun.proxy.$Proxy402.runInManagedTransaction(Unknown Source)
at com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.runInStartedOrExistingTransaction(JiraHostConnectionAccessor.java:130)
at com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.execute(JiraHostConnectionAccessor.java:60)
at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.execute(DefaultTransactionalExecutor.java:40)
at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.execute(DatabaseAccessorImpl.java:67)
at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.runInTransaction(DatabaseAccessorImpl.java:43)
at com.atlassian.jira.plugins.inform.events.managers.EventManagerImpl.add(EventManagerImpl.java:74)
at com.atlassian.jira.plugins.inform.events.listener.EventSaverImpl.lambda$save$0(EventSaverImpl.java:30)
at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:39)
at com.atlassian.jira.plugins.inform.events.listener.EventSaverImpl.save(EventSaverImpl.java:26)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.stream.Streams$StreamBuilderImpl.forEachRemaining(Streams.java:419)
at java.util.stream.ReferencePipeline$Head.forEach(ReferencePipeline.java:580)
at java.util.stream.ReferencePipeline$7$1.accept(ReferencePipeline.java:270)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:175)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.Spliterators$ArraySpliterator.forEachRemaining(Spliterators.java:948)
at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481)
at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)
at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708)
at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499)
at com.atlassian.jira.plugins.inform.events.listener.JiraEventListenerImpl.lambda$handleIssueEventBundle$5(JiraEventListenerImpl.java:63)
at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.lambda$measure$0(MeasurementWorkerFactory.java:60)
at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:39)
at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:60)
at com.atlassian.jira.plugins.inform.events.listener.JiraEventListenerImpl.handleIssueEventBundle(JiraEventListenerImpl.java:52)
at com.atlassian.jira.plugins.inform.events.listener.AsyncJiraEventListener.lambda$handleIssueEventBundle$0(AsyncJiraEventListener.java:27)
at com.atlassian.jira.plugins.inform.events.listener.EventThreadPool.lambda$wrapThreadLocalSafe$0(EventThreadPool.java:48)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
2024-03-27 08:00:39,511-0400 JIRA-INFORM-Thread-4 ERROR anonymous 366x331x1 q15z97 49.206.116.163,192.230.125.16 /secure/AjaxIssueAction.jspa [c.a.j.p.inform.performance.MeasurementWorkerFactory] Exception occured
java.lang.ArrayIndexOutOfBoundsException: 22
at oracle.jdbc.driver.T4CNumberAccessor.unmarshalOneRow(T4CNumberAccessor.java:193)
at oracle.jdbc.driver.T4C8Oall.readRXD(T4C8Oall.java:683)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:337)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:191)
at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:523)
at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:207)
at oracle.jdbc.driver.T4CPreparedStatement.executeForRows(T4CPreparedStatement.java:1010)
at oracle.jdbc.driver.OraclePreparedStatement.executeForRowsWithTimeout(OraclePreparedStatement.java:10096)
at oracle.jdbc.driver.OraclePreparedStatement.executeBatch(OraclePreparedStatement.java:10200)
at oracle.jdbc.driver.OracleStatementWrapper.executeBatch(OracleStatementWrapper.java:216)
at org.apache.commons.dbcp2.DelegatingStatement.executeBatch(DelegatingStatement.java:345)
at org.apache.commons.dbcp2.DelegatingStatement.executeBatch(DelegatingStatement.java:345)
at com.atlassian.jira.ofbiz.sql.StatementWrapper.executeBatch(StatementWrapper.java:154)
at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.lambda$executeBatch$17(DiagnosticPreparedStatement.java:137)
at com.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabaseDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.java:69)
at com.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:55)
at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeBatch(DiagnosticPreparedStatement.java:137)
at com.querydsl.sql.dml.SQLInsertClause.executeWithKeys(SQLInsertClause.java:386)
at com.querydsl.sql.dml.SQLInsertClause.executeWithKeys(SQLInsertClause.java:239)
at com.querydsl.sql.dml.SQLInsertClause.executeWithKeys(SQLInsertClause.java:229)
at com.atlassian.jira.plugins.inform.events.managers.EventManagerImpl.saveParameters(EventManagerImpl.java:144)
at com.atlassian.jira.plugins.inform.events.managers.EventManagerImpl.lambda$add$2(EventManagerImpl.java:89)
at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.lambda$execute$0(DatabaseAccessorImpl.java:69)
at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.executeInternal(DefaultTransactionalExecutor.java:87)
at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.lambda$execute$0(DefaultTransactionalExecutor.java:43)
at com.atlassian.jira.database.DatabaseAccessorImpl.runInManagedTransaction(DatabaseAccessorImpl.java:131)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy402.runInManagedTransaction(Unknown Source)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:131)
at com.sun.proxy.$Proxy402.runInManagedTransaction(Unknown Source)
at com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.runInStartedOrExistingTransaction(JiraHostConnectionAccessor.java:130)
at com.atlassian.sal.jira.rdbms.JiraHostConnectionAccessor.execute(JiraHostConnectionAccessor.java:60)
at com.atlassian.sal.core.rdbms.DefaultTransactionalExecutor.execute(DefaultTransactionalExecutor.java:40)
at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.execute(DatabaseAccessorImpl.java:67)
at com.atlassian.pocketknife.internal.querydsl.DatabaseAccessorImpl.runInTransaction(DatabaseAccessorImpl.java:43)
at com.atlassian.jira.plugins.inform.events.managers.EventManagerImpl.add(EventManagerImpl.java:74)
at com.atlassian.jira.plugins.inform.events.listener.EventSaverImpl.lambda$save$0(EventSaverImpl.java:30)
at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:39)
at com.atlassian.jira.plugins.inform.events.listener.EventSaverImpl.save(EventSaverImpl.java:26)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.stream.Streams$StreamBuilderImpl.forEachRemaining(Streams.java:419)
at java.util.stream.ReferencePipeline$Head.forEach(ReferencePipeline.java:580)
at java.util.stream.ReferencePipeline$7$1.accept(ReferencePipeline.java:270)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:175)
at java.util.stream.ReferencePipeline$3$1.accept(ReferencePipeline.java:193)
at java.util.Spliterators$ArraySpliterator.forEachRemaining(Spliterators.java:948)
at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481)
at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471)
at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708)
at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)
at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499)
at com.atlassian.jira.plugins.inform.events.listener.JiraEventListenerImpl.lambda$handleIssueEventBundle$5(JiraEventListenerImpl.java:63)
at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.lambda$measure$0(MeasurementWorkerFactory.java:60)
at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:39)
at com.atlassian.jira.plugins.inform.performance.MeasurementWorkerFactory$1.measure(MeasurementWorkerFactory.java:60)
at com.atlassian.jira.plugins.inform.events.listener.JiraEventListenerImpl.handleIssueEventBundle(JiraEventListenerImpl.java:52)
at com.atlassian.jira.plugins.inform.events.listener.AsyncJiraEventListener.lambda$handleIssueEventBundle$0(AsyncJiraEventListener.java:27)
at com.atlassian.jira.plugins.inform.events.listener.EventThreadPool.lambda$wrapThreadLocalSafe$0(EventThreadPool.java:48)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
2024-03-27 08:00:39,923-0400 ajp-nio-8009-exec-10 WARN 20649291 480x19257x1 xv399 98.97.183.103,198.143.37.2 /secure/AjaxIssueAction!default.jspa [c.a.r.j.p.w.children.condition.ChildIssuesPanelVisibilityCondition] Exception when evaluating if child issues panel should be displayed.
com.atlassian.rm.common.env.EnvironmentPortfolio1NotAvailableException: com.atlassian.rm.common.bridges.api.plugins.PluginNotAvailableException
at com.atlassian.rm.common.env.license.JiraLicenseService.getLicenseInformation(JiraLicenseService.java:35)
at com.atlassian.rm.common.env.license.JiraLicenseService.isLicensed(JiraLicenseService.java:44)
at com.atlassian.rm.jpo.plugin.webpanels.children.condition.ChildIssuesPanelVisibilityCondition.isLicensed(ChildIssuesPanelVisibilityCondition.java:81)
at com.atlassian.rm.jpo.plugin.webpanels.children.condition.ChildIssuesPanelVisibilityCondition.shouldChildrenBeVisible(ChildIssuesPanelVisibilityCondition.java:68)
at com.atlassian.rm.jpo.plugin.webpanels.children.condition.ChildIssuesPanelVisibilityCondition.shouldDisplay(ChildIssuesPanelVisibilityCondition.java:54)
at com.atlassian.plugin.web.DefaultWebInterfaceManager.filterFragmentsByCondition(DefaultWebInterfaceManager.java:160)
at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableWebPanelDescriptors(DefaultWebInterfaceManager.java:123)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy362.getDisplayableWebPanelDescriptors(Unknown Source)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
at com.sun.proxy.$Proxy3456.getDisplayableWebPanelDescriptors(Unknown Source)
at com.atlassian.jira.issue.util.IssueWebPanelRenderUtil.getWebPanels(IssueWebPanelRenderUtil.java:66)
at com.atlassian.jira.issue.util.IssueWebPanelRenderUtil.getLeftWebPanels(IssueWebPanelRenderUtil.java:58)
at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtilImpl.create(WebPanelMapperUtilImpl.java:64)
at com.atlassian.jira.components.issueviewer.action.AjaxIssueAction.populateIssueFields(AjaxIssueAction.java:161)
at com.atlassian.jira.components.issueviewer.action.AjaxIssueAction.doDefault(AjaxIssueAction.java:134)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
... 2 filtered
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
... 7 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 60 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 39 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 10 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 29 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 24 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: com.atlassian.rm.common.bridges.api.plugins.PluginNotAvailableException
at com.atlassian.rm.common.bridges.api.plugins.PluginVersionAwareSpringProxy.load(PluginVersionAwareSpringProxy.java:84)
at com.atlassian.rm.common.bridges.api.plugins.PluginVersionAwareSpringProxy.get(PluginVersionAwareSpringProxy.java:74)
at com.atlassian.rm.common.env.license.JiraLicenseService.getLicenseInformation(JiraLicenseService.java:27)
... 304 more
2024-03-27 08:00:46,059-0400 plugin-transaction-0 INFO [c.a.jira.plugin.PluginTransactionListener] [plugin-transaction] numberStartEvents:773, numberEndEvents:773, numberSendEvents:556, numberEventsInTransactions:18861, numberOfPluginEnableEvents:301
2024-03-27 08:00:55,293-0400 ajp-nio-8009-exec-14 WARN 52408575 480x19272x1 14shmx 203.192.225.40,192.230.125.13 /secure/AjaxIssueAction!default.jspa [c.a.r.j.p.w.children.condition.ChildIssuesPanelVisibilityCondition] Exception when evaluating if child issues panel should be displayed.
com.atlassian.rm.common.env.EnvironmentPortfolio1NotAvailableException: com.atlassian.rm.common.bridges.api.plugins.PluginNotAvailableException
at com.atlassian.rm.common.env.license.JiraLicenseService.getLicenseInformation(JiraLicenseService.java:35)
at com.atlassian.rm.common.env.license.JiraLicenseService.isLicensed(JiraLicenseService.java:44)
at com.atlassian.rm.jpo.plugin.webpanels.children.condition.ChildIssuesPanelVisibilityCondition.isLicensed(ChildIssuesPanelVisibilityCondition.java:81)
at com.atlassian.rm.jpo.plugin.webpanels.children.condition.ChildIssuesPanelVisibilityCondition.shouldChildrenBeVisible(ChildIssuesPanelVisibilityCondition.java:68)
at com.atlassian.rm.jpo.plugin.webpanels.children.condition.ChildIssuesPanelVisibilityCondition.shouldDisplay(ChildIssuesPanelVisibilityCondition.java:54)
at com.atlassian.plugin.web.DefaultWebInterfaceManager.filterFragmentsByCondition(DefaultWebInterfaceManager.java:160)
at com.atlassian.plugin.web.DefaultWebInterfaceManager.getDisplayableWebPanelDescriptors(DefaultWebInterfaceManager.java:123)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy362.getDisplayableWebPanelDescriptors(Unknown Source)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
at com.sun.proxy.$Proxy3456.getDisplayableWebPanelDescriptors(Unknown Source)
at com.atlassian.jira.issue.util.IssueWebPanelRenderUtil.getWebPanels(IssueWebPanelRenderUtil.java:66)
at com.atlassian.jira.issue.util.IssueWebPanelRenderUtil.getLeftWebPanels(IssueWebPanelRenderUtil.java:58)
at com.atlassian.jira.components.issueviewer.viewissue.webpanel.WebPanelMapperUtilImpl.create(WebPanelMapperUtilImpl.java:64)
at com.atlassian.jira.components.issueviewer.action.AjaxIssueAction.populateIssueFields(AjaxIssueAction.java:161)
at com.atlassian.jira.components.issueviewer.action.AjaxIssueAction.doDefault(AjaxIssueAction.java:134)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)
at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)
... 2 filtered
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
... 7 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 60 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 39 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 10 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 29 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 24 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: com.atlassian.rm.common.bridges.api.plugins.PluginNotAvailableException
at com.atlassian.rm.common.bridges.api.plugins.PluginVersionAwareSpringProxy.load(PluginVersionAwareSpringProxy.java:84)
at com.atlassian.rm.common.bridges.api.plugins.PluginVersionAwareSpringProxy.get(PluginVersionAwareSpringProxy.java:74)
at com.atlassian.rm.common.env.license.JiraLicenseService.getLicenseInformation(JiraLicenseService.java:27)
... 304 more

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