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Error on Sprint Burndown Gadget - Jira Dashboard

Chris Leek
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July 28, 2020

Hello All - I would like to incorporate the canned Sprint Burndown Gadget into my Jira Cloud project, but when place it on my dashboard it displays a message stating:

"The resource https://abmcorp.atlassian.net/rest/greenhopper/1.0/sprintquery/undefined, cannot be found."

Since the message board isn't blowing up with this issue I'm guessing it's either new or related to my project configuration. Any advice on how to proceed would be appreciated! 

 

Sprint Burndown Gadget.png

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Bill Sheboy
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July 31, 2020

Hi @Chris Leek  -- Welcome to the Atlassian Community!

Are you still seeing this issue? 

One odd thing is the fields for project and board are normally pre-filled based upon your instance.  Please try deleting the gadget, confirm you are logged into JIRA, refresh the page, and then re-add the gadget.

If that does not work, I suggest you submit a defect to Atlassian support.  As site admin for a standard cloud license, you should be able to do so.

https://support.atlassian.com/contact/#/


Best regards,

Bill

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