Error ocurred when using GreenHopper

[Pilar Cantarero]

The error doesn't seem related to GH but is displayed only when we're using Agile boards. Moreover, the GH functionality is not fully stable.

Details

Exception: Script error.

Resource: https://jira.atlassian.com/s/en_UKsx8qk0/710/2/1.0.8-beta/_/download/batch/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector/com.atlassian.jira.collector.plugin.jira-issue-collector-plugin:issuecollector.js

Line: 0

Environment

Mozilla/5.0 (Windows NT 6.1; rv:18.0) Gecko/20100101 Firefox/18.0

[pschaff01]

Hi there

Could you please take a moment if this problem doesn't fit in the problem reported in the following link?

https://confluence.atlassian.com/display/GHKB/Removing+Feedback+Related+Errors

We really hope this helps.

Cheers,

Pietro Schaff

[Azwandi Mohd Aris]

This is a known issue, and the workaround is to clear your browser cache. See https://confluence.atlassian.com/display/ONDEMANDKB/Script+Error+on+Rapid+Board+com.atlassian.jira.collector.plugin.jira-issue-collector-plugin%3Aissuecollector.js

[MatthewC]

does it occur in other browsers? What if you switch off the issue collector, as that is the script it appears to be coming from? what version jira?