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Error in Automation when creating a subtask when the user is inactive

O Kivich___
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July 17, 2022

Hi, the rule in Automation does not work when creating a subtask when copying a CustomField from a parent task in which an inactive user is selected. How can this be fixed?

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Bill Sheboy
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July 18, 2022

Hi @O Kivich___ 

According to the old automation backlog, the fix for that issue is in progress: https://codebarrel.atlassian.net/browse/AUT-2393

Until that is implemented, the only work-around I can think of is to check if the user is valid using the REST API before assignment.

Kind regards,
Bill

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