Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Error during install service desc for JIRA 7.2.2

Timur Shaidullin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 3, 2020

Hi there,

I am trying to install service desc for JIRA 7.x

After installing it I got an error

 

'com.atlassian.servicedesk.plugins.servicedesk-search-plugin' - 'Service Desk Search Plugin'  failed to load.
Cannot start plugin: com.atlassian.servicedesk.plugins.servicedesk-search-plugin
Unresolved constraint in bundle com.atlassian.servicedesk.plugins.servicedesk-search-plugin [168]: Unable to resolve 168.0: missing requirement [168.0] osgi.wiring.package; (osgi.wiring.package=com.atlassian.servicedesk.api) [caused by: Unable to resolve 161.0: missing requirement [161.0] osgi.wiring.package; (osgi.wiring.package=com.atlassian.jira.mail.processor.api.channel) [caused by: Unable to resolve 52.0: missing requirement [52.0] osgi.wiring.package; (osgi.wiring.package=com.atlassian.jira.user.anonymize)]]

It was loaded from /var/atlassian/application-data/jira/plugins/installed-plugins/servicedesk-search-plugin-3.2.0-069.jar

'com.atlassian.servicedesk.plugins.automation.servicedesk-automation-modules-plugin' - 'Service Desk Automation Modules Plugin' failed to load.
Cannot start plugin: com.atlassian.servicedesk.plugins.automation.servicedesk-automation-modules-plugin
Unresolved constraint in bundle com.atlassian.servicedesk.plugins.automation.servicedesk-automation-modules-plugin [166]: Unable to resolve 166.0: missing requirement [166.0] osgi.wiring.package; (osgi.wiring.package=com.atlassian.scheduler.timedpromise.api) [caused by: Unable to resolve 127.0: missing requirement [127.0] osgi.wiring.package; (osgi.wiring.package=io.atlassian.fugue.retry)]

It was loaded from /var/atlassian/application-data/jira/plugins/installed-plugins/servicedesk-automation-modules-plugin-3.2.0-069.jar

0 answers

Suggest an answer

Log in or Sign up to answer