Error creating issue.

[Bill Johnson]

We are getting this error when trying to create an issue the service desk.

Error creating issue: Exception while executing SIL program >>userManager<<

What does that mean? Where can I start to troubleshoot?

[Nic Brough -Adaptavist-]

You've got a Jjupin script (written in SIL) attached to the create transtion in the workflow - look under post-functions first, as it's most likely to be there

You'll need to debug or remove it.

[Badey Bhai]

What does this error means it realted to naming in my sil

[Nic Brough -Adaptavist-]

It means you have a broken Jjupin script. I can't tell you any more than that - you've not told us what the script is or where it is. You need to find it and remove it.