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Enable to acces to the space

Ridha B.
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 7, 2024

How to get 

the space again

Thx

1 answer

0 votes
Marc -Devoteam-
Community Champion
August 7, 2024

Hi @Ridha B. 

If you didn't use you Confluence free tier instance for over 2 months Atlassian's policy indicates that the instance will be removed.

Your org admin will have received email on this.

Contact Atlassian Support and use the billing option in the options. They might be able to see if the instance can be restored.

Ridha B.
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 8, 2024

The space is used daily,

do you have  a link to contact directly the support

Thx

Marc -Devoteam-
Community Champion
August 8, 2024

Hi @Ridha B. 

Are you the org or site admin, of not contact them and let them check your access.

https://support.atlassian.com/contact/

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