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Email notification to an Assignee based on Due Date for scenarios like below

praveen.palagiri
September 23, 2020

Email notification to an Assignee based on Due Date for scenarios like below

When the issue due date is passed by.
When the issue start date is 1 month ahead.

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John Funk
Community Champion
September 23, 2020

Hi Praveen - Welcome to the Atlassian Community!

You can do that with Automation For Jira. Here is some information to get you started. Post back here if you need additional guidance.

There are two types of automation:

  • Global: In the Free version, you get 100 executions per product, per month
  • Project: In all versions, you get unlimited executions per month

Automation Basics: https://www.atlassian.com/software/jira/guides/expand-jira/automation

You can do this via global rules to apply to all projects also. You'll need to be a Jira Admin/Site Admin, go to Jira Settings > System > Automation Rules (left-hand menu).

For more on using Automation For Jira see these help pages.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
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AUG Leaders

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