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Email notification link doesn't take me to the relevant comment

Dani Tweig
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December 1, 2025

When clicking on the link I got in the mail about a comment I am mentioned in, I dont reach the right comment when the issue opened in the browser.

Even when I go to the right comment in the browser, and right click on its link, and paste it in a new tab, it still doesnt land in the right comment.

https://xyz.atlassian.net/browse/CUSTOMER-93?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=23526#comment-23526

 

1 answer

0 votes
Sebastian Krzewiński
Community Champion
December 1, 2025

Hi @Dani Tweig 

 

What you can do is to test this behaviour in other browsers and incognito mode. Usually clearing cache will help. If it still exist I suggest to contact with Atlassian support (https://support.atlassian.com).

 

Regards,

Seba

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