Email encryption failed

[George Armet]

How do I fix this?  Email encryption failed

[Metin Savignano · Accepted solution]

I suspect you are a Jira user and have received this message in a notification email from Jira?

If so, this means that your Jira admin has most probably installed our S/Notify Email Encryption app, but your encryption key or certificate required to encrypt your email notifications cannot be found. The email should tell you if you can upload your key yourself and/or contact your Jira admin to resolve the issue.

More information can be found on the S/Notify Online Help pages, including how to reach out to our help desk.

[Benito Jiménez _Sevidev_]

Hi @George Armet , could you give us more details about the problem that you are facing?

Steps to reproduce, product version, logged errors (if any), or any additional info?

Kind regards.