Email Notification for Comments

[Ashley Roberts]

If a comment is added to a ticket, is it possible for the assignee to get an email notification with the comment in it?

[Mohanraj Thangamuthu]

Hello, Good day. If you are using company managed project make sure "Assignee" is selected in the notification scheme for comments.  

Also in the user's personal settings make sure comments is enabled. https://xxxxxxx.atlassian.net/jira/settings/personal/notifications

[Mohanraj Thangamuthu]

[Ashley Roberts]

Thank you for that, but I am wondering if when a comment is put into a ticket that the comment can also be in the notification email to the assignee?

[Mohanraj Thangamuthu]

Please be aware of the following issue as well. https://jira.atlassian.com/browse/JRACLOUD-82921