Hello, we are trying to customize the "forgotten password" link in the customer portal form, we manage the jira accounts via MicrosoftAD and users try changing their password in the jira portal and it does nothing OBV.
I managed to edit the Login form of the portal were we solve tickets editing login.soy under Atlassian\JIRA\atlassian-jira\WEB-INF\atlassian-bundled-plugins\jira-gadgets-plugin-8.13.2.jar and now when a user clicks on it gets prompted to one of our methods to change their credentials.
The thing is that I dont know if there is another file similar to the one I already edited for the customer portal to change that specific "forgotten password" link.