ERROR: 1DBO524

[Ewelina Stojek]

Good morning,
today I encountered a problem with the display of active sprints. When I select the appropriate tab I get an error 1DBO524

I would be grateful for your help in resolving this situation.

[Jack Brickey · Accepted solution]

Hi @Ewelina Stojek , can you verify that this issue persists across browsers just to rule that out first? Can you also elaborate on exactly where you are clicking, selecting to get this error?

[BOLUS Frédéric]

I have the same problem on tableau Kanban if I have IPIC filter used

As other, it cames about 24 hours

[Ewelina Stojek]

Hello, Unfortunately, the problem occurred again. However, every time I refresh the page the error number changes

[Ben Perry]

Also getting this same error in Chrome, and Safari.

[Ewelina Stojek]

I do not know what the cause of the problem was.
I closed the existing sprint and created a new one. I can see everything fine now.

[Carlos Garcia Navarro]

Are other users having the same issue? Is it consistent, i.e. does it happen all the time when selecting an active sprint? Or is this an isolated incident with a specific sprint? 

[Ewelina Stojek]

Other users also get the same error after selecting Active Sprints. We cannot enter the sprints tab. But this only affects one project. In other projects everything is fine.

[Ewelina Stojek]

Hi @Jack Brickey , the error is the same if I use Chrome and Microsofr Edge. 

You can see the screen. The problem is only when I choose Active Sprints.